Frequently Asked Questions – Bill's Sewer & Drain Service, Inc.



Septic Tank Basics

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Are Septic Tank Risers a good idea?
Yes. Septic tank risers offer many benefits, including making septic tank maintenance and inspections easier and more cost effective.

Are septic tank fumes toxic?
Yes, exposure to septic tank fumes can be toxic and lead to many mild and severe health problems. The fumes include gases such as hydrogen sulfide, methane, ammonia, and others.

Can septic tanks fill with rainwater?
Yes. This can be caused by a flooded drain field, a leaky tank, or improperly connected drainage pipes.

Can septic tanks be repaired?
Oftentimes, yes! The scope of the repairs depends on the extent of damage to the septic tank and overall system.

Can septic tanks be moved?
Yes, but it can be difficult and costly.

Can septic tanks overflow?
Yes. Regular pumping and maintenance can help prevent this.

Can septic tanks cause odor inside a house?
Yes, a full or leaking tank can cause odors inside your home. Regular maintenance and routine septic tank pumping help avoid this.

Do you pay for sewage if you have a septic tank?
Generally, homeowners with septic systems do not pay for public sewage services.

Does homeowners' insurance cover septic tanks?
Most of the time, septic systems are not covered by insurance unless there is a sudden accident from weather events or vehicle accidents.

How do I know when it's time to pump my septic tank?
If you start noticing toilets or drains flushing slowly or backing up, or even foul odors coming from or around your drains, those are significant signs that it is time to pump your septic tank.

Will a septic tank freeze in the winter?
Yes, septic tanks can freeze in cold conditions. This happens especially for shallow tanks, lack of use, and fixtures that are leaking. Proper maintenance and combating these conditions can help prevent freezing tanks.

 

Septic Tank Pumping

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What is septic tank pumping?
Septic tank pumping is part of maintenance when liquid, sludge, and solid waste is removed from the tank using a hose and vacuum, often involving hydrojetting.

How often should a septic tank be pumped?
A septic tank should be pumped every 2-5 years, depending on water usage or household size.

What happens during septic tank pumping?
Sludge, solids, and liquid waste are removed using a vacuum and hose, often involving hydrojetting.

What does pumping a septic tank accomplish?
It clears solids from wastewater, ensuring proper function and preventing overflow or damage to the drain field.

What should I do if my toilet backs up into my bathtub?
Contact us immediately at (208) 733-2607 for emergency septic cleaning services.

What are signs my septic tank needs immediate pumping?
Foul odors, pooling water, slow drainage, or lush grass around the tank.

I'm buying a home with a septic tank—what inspections do I need?
Schedule a professional septic inspection for cracks, leaks, and contamination before purchase.

Can tree roots damage my septic system?
Yes, roots can infiltrate and block pipes. Regular inspections and maintenance can manage this.

Does Bill’s Sewer & Drain install septic systems?
No, but we can refer you to trusted specialists for installations.

 

Commercial Grease Trap Maintenance

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What is the purpose of a grease trap?
A grease trap's main goal is to prevent FOG (fats, oils, and grease) from entering the septic tank system. Learn more in our blog.

Can a grease trap be above ground?
Yes.

How often does a grease trap need to be cleaned?
Grease trap cleanings should happen every 1-3 months.

What happens with a grease trap is full?
A full grease trap will act as a clogged drain, causing sink backups and foul odors.

How do I know if my grease trap is full?
Like with septic tanks, you can tell your grease trap is full if you notice slow drainage, bad odors, or the presence of a thick layer of grease on the top of the system.


 
No After Hours or Emergency Fees!
24-7 septic tank pumping and cleaning services
24-7 septic tank pumping and cleaning services

We are available 24 hours a day, 7 days a week
for septic tank pumping and cleaning services


At Bill’s Sewer and Drain Services in Twin Falls, Idaho, you can rest easy knowing that your septic tank systems and commercial grease traps are well-maintained and that you will be taken care of. Don’t wait until it is an emergency. Schedule your routine septic and grease trap maintenance today. Our services are available 24/7, so if you DO have an emergency and need us, give us a call and we’ll be there.